Implant Management: Upload Invoice
Before uploading the invoice, please ensure that the invoice is in PDF format and the file has only one invoice. You can verify this by checking the invoice number on all pages on the invoice. We strongly recommend that you upload only implant invoices in the implant section to ensure that your general stock and implant stock are stored and managed separately.
On your Implant Management Stock page, select ‘Upload Invoice’.
Upload the invoice from your device. Ensure that you are uploading the invoice for the supplier selected in Step 1. Click on 'Upload Invoice’.
If the selected supplier and uploaded invoice are correct, the invoice will be successfully uploaded. Denven will then convert your PDF invoice into digital inventory.
At this point, you can save the uploaded invoice as a draft and store the products for later. To do so, select the 'Back to list' option at the bottom of the page. You can later access these invoices from the Implant Invoice History in the Implant Report section.
When adding products from the invoice to the system, you can ignore or remove unwanted products using the Ignore option or by selecting the red Bin icon. This feature is useful for excluding marketing materials, catalogues, or sample supplies that might have been included by the supplier, ensuring that only relevant products are added to your implant stock.
Handling Kits in Invoices: When receiving kits, Denven provides two options:
Store the Entire Kit: You can choose to save the kit as a single item in your inventory.
Store Individual Products: Alternatively, you can select and store the individual products within the kit separately.
When you are ready to proceed with storing the products, Denven offers a centralized storage for all Implants and Prosthetics, the Implant Storage.
After assigning storage, select 'Confirm and Store'. Denven will cross check the information, fill in any missing details, and moved to the products to the Implant stock.
Implant Invoice upload Errors
In some cases, errors may occur while uploading the invoice. Please refer to the details of possible errors provided below:
1. Wrong Supplier: If the system displays the 'wrong supplier' error, it indicates that the selected supplier does not match the invoice. In such a case, please follow these steps:
Select 'Upload New Invoice’.
Verify the correct supplier.
Upload the invoice again.
This ensures that the correct supplier is associated with the uploaded invoice.
2. Duplicate Invoice: If the system indicates a 'duplicate invoice' error, it signifies that an invoice with the same invoice number and issue date has already been uploaded to the system. You can locate the invoice by searching the Read Invoice section or using the Invoice History. Simply enter the invoice number into the search bar to access the relevant details.
3. New format: If the supplier is correct but the system prompts to "Choose Correct Supplier," it may indicate that the supplier has updated their invoice format. In such instances, please try again later and allow the Denven team to train the system to read the new invoice format. If the issue persists, kindly contact the Denven team for further assistance.
