Create Enquiry
To create an enquiry in Denven, it is essential that you first add the supplier’s sales representative information in the Supplier section under Settings, and allow Denven to send an email to the sales representative.
▶️ You can also refer to the video attached at the end of article.
Step 1:
Create New or Load Draft
Users can send an enquiry to the suppliers to receive quotations. Depending on whether they like the quotation, they can then choose to create an order. To create an enquiry, go to the Enquiry section under the Orders tab in the main menu. Here, you can either add a new enquiry or load a previously saved enquiry by selecting Add Enquiry or Load Enquiry
Loading an Enquiry: If you have saved an enquiry earlier, select Load Enquiry to continue working on it.
Creating a New Enquiry: To start a new enquiry, select Add Enquiry, then choose Create New.
Step 2:
Select Items
Select the products to add to the enquiry. You can select products from various suppliers and place multiple enquiries at the same time. In Denven, you can choose from four options:
Basket: This includes products you have added to the basket either from the Denven desktop system or via scanning in the Denven Stock Management app.
Stock: Select products directly from your stock.
Low Level: Products that have reached their minimum stock threshold will be available here.
Add New Product: If the product has not been added to your stock before, you can add a new product by selecting a supplier, entering the product name or code, searching for the product, and then adding it to the enquiry.
Once you’ve chosen the products for your enquiry or order, confirm the selection by reviewing the product details.
You can select the ‘Back to List’ option in the bottom left corner to save the enquiry as a draft and load it later.
Step 3:
Review Enquiry
After selecting the products, specify the quantity you wish to order. You can also include any notes for the supplier at this stage. Once everything is confirmed, click Confirm and then Send Enquiry.
Step 4:
Send Enquiry
You can track the status of your enquiry on the Enquiries page using the progress bar. For a detailed timeline and history of actions on the enquiry, select Options and choose View Timeline.
Once an enquiry is sent, the progress bar will reflect 30%, indicated by a purple color. This confirms that the enquiry has been successfully submitted to the supplier. When the supplier responds with a quotation, the progress bar will advance to 60%, changing to an orange color. At this stage, you have the option to proceed by placing an order based on the quotation provided.
If you choose to place the order, the progress bar will reach 100% and turn green, signifying that the process is complete. The order will then be moved from the Enquiries section to the Orders section, where you can further track or manage it.
While managing your enquiries in Denven, you can select the Options button to access various functions. Here’s what you can do:
Create Order: If you’ve received a quotation from the supplier and wish to move forward, select Create Order to proceed with placing the order
View: To see the details of the enquiry, select View. This will give you an overview of all the products and information in the enquiry
Timeline: By selecting Timeline, you can view a complete history of the enquiry. This includes the enquiries you’ve sent, the quotations received, and any actions taken by both you and the supplier
Delete: If you no longer wish to continue with the enquiry, you can select Delete to remove it from the system.
Here is the tutorial video for how to create enquiry in Denven System :-
Step-by-step video guide...